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How do I return an item?

If you are dissatisfied with your order for any reason, you can return your items for a prompt refund or exchange. Refunds for items returned within thirty days of the purchase date will be credited in the same form as the original payment type. Refunds for items returned more than thirty days after the purchase date will be in the form of a credit redeemable on your next purchase.

  • The original shipping and handling charges are not refundable.
  • Some item(s) are subject to a re-stocking fee. The re-stocking fees varies per item(s).
  • For your protection, makeup and all hair goods are non-refundable.
  • Sales of clearance and discontinued merchandise are final. Clearance items may be damaged, old, or irregular and may not be in original packaging.

Please mail your package in a prepaid, insured, traceable method to the address below.

ProMakeup.com
Returns
825 Rhode Island Ave. S.
Golden Valley, MN 55426
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